Privacy policy

Privacy Policy

Last Updated: August 1, 2026

Custom T-Shirts 4U ("we," "us," or "our") operates this website and online store to provide custom apparel, promotional products, and related services. Our store is powered by Shopify, which helps us provide secure shopping, payment processing, and order fulfillment.

This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you visit our website, request a quote, upload artwork, place an order, or otherwise interact with our services.

By using our website or services, you acknowledge that you have read and understand this Privacy Policy.

Personal Information We Collect

Depending on how you interact with our website, we may collect the following information:

Contact Information

  • Name

  • Email address

  • Phone number

  • Billing address

  • Shipping address

Payment Information

Payments are securely processed through Shopify and our payment providers. We do not store your complete credit or debit card information.

Order Information

  • Products ordered

  • Order history

  • Quotes requested

  • Shipping preferences

  • Purchase history

Artwork & Design Files

When you upload artwork, logos, graphics, photographs, or other files for custom printing, embroidery, or promotional products, we collect and store those files solely to:

  • Produce your order

  • Create artwork proofs

  • Provide customer support

  • Maintain production records

  • Complete future reorders when requested

We do not sell or license your artwork to third parties.

Communications

When you contact us by email, phone, contact form, or social media, we may retain those communications to provide customer service.

Technical Information

We automatically collect certain technical information, including:

  • IP address

  • Browser type

  • Device information

  • Operating system

  • Pages viewed

  • Time spent on our website

  • Referring website

  • Cookies and similar technologies

How We Use Your Information

We use your information to:

  • Process and fulfill orders

  • Create artwork proofs

  • Produce custom products

  • Process payments

  • Arrange shipping

  • Respond to customer inquiries

  • Improve our website and services

  • Prevent fraud

  • Comply with legal obligations

  • Send order confirmations and shipping updates

  • Send promotional emails (only if you have opted in)

Marketing Communications

If you subscribe to our email list, we may occasionally send promotions, special offers, product announcements, or company updates.

You may unsubscribe at any time by clicking the "Unsubscribe" link in any marketing email.

Even if you unsubscribe from marketing emails, we may still send transactional emails related to your orders.

SMS Communications

If you voluntarily provide your mobile phone number and consent to receive text messages, we may send order updates, shipping notifications, or promotional offers.

Message and data rates may apply.

You may opt out at any time by following the instructions in the text message.

Cookies & Analytics

Our website uses cookies and similar technologies to:

  • Improve website functionality

  • Remember your preferences

  • Analyze website traffic

  • Measure advertising performance

  • Provide a better shopping experience

We may use services including Shopify Analytics, Google Analytics, Meta (Facebook) Pixel, and similar technologies.

You may disable cookies through your browser settings, although doing so may affect certain website features.

How We Share Information

We only share information when necessary to operate our business.

This may include:

  • Shopify

  • Payment processors

  • Shipping carriers (UPS, FedEx, USPS)

  • Marketing providers

  • Website hosting providers

  • Analytics providers

  • Government agencies when legally required

We do not sell your personal information.

Customer Artwork

Customer artwork remains the property of the customer.

By submitting artwork, you represent that you own the rights to use it or have obtained permission from the rightful owner.

We use artwork solely for producing your order unless you authorize additional use.

Portfolio & Marketing

Unless you request confidentiality in writing before production begins, Custom T-Shirts 4U may photograph completed products for use in our website, portfolio, advertising, or social media.

We will never intentionally disclose confidential designs or proprietary artwork without your permission.

Data Security

We use commercially reasonable safeguards to protect your personal information.

However, no method of transmission over the Internet or electronic storage is completely secure, and we cannot guarantee absolute security.

Data Retention

We retain information only as long as necessary to:

  • Complete your orders

  • Maintain business records

  • Process reorders

  • Comply with legal obligations

  • Resolve disputes

Artwork files may be retained to assist with future reorders unless you request their deletion where permitted by law.

Your Privacy Rights

Depending on where you live, you may have the right to:

  • Access your personal information

  • Correct inaccurate information

  • Request deletion of your personal information

  • Request a copy of your information

  • Object to certain processing

  • Opt out of targeted advertising where applicable

To exercise any of these rights, please contact us using the information below.

Children's Privacy

Our website is not intended for children under the age of 13, and we do not knowingly collect personal information from children.

Third-Party Services

Our website contains links to third-party websites and services.

We are not responsible for the privacy practices or content of those websites.

We encourage you to review their privacy policies before providing personal information.

International Visitors

If you access our website from outside the United States, your information may be transferred to and processed in the United States, where privacy laws may differ from those in your country.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time.

Any changes will be posted on this page with an updated "Last Updated" date.

Continued use of our website after changes are posted constitutes acceptance of the revised Privacy Policy.

Contact Us

If you have questions about this Privacy Policy or would like to exercise your privacy rights, please contact us:

Custom T-Shirts 4U

4314 E. Los Angeles Ave.
Simi Valley, CA 93063

Email: george@customt-shirts4u.com

Phone: 805-428-3676

Website: www.customt-shirts4u.com