Shipping policy

Shipping Policy

At Custom T-Shirts 4U, every order is made specifically for you. Because our products are custom printed, embroidered, or personalized, please note that production time and shipping time are separate. We appreciate your patience as we create high-quality custom products for your business, organization, school, or event.

Production Time

Most orders are produced within 10–14 business days after:

  • Artwork has been approved (if applicable)

  • Payment has been received

  • All order details have been finalized

Production times may vary depending on order size, product availability, seasonality, and current production volume.

If you have a specific event date or deadline, please contact us before placing your order. Rush production may be available for an additional charge.

Shipping

Once your order has been completed, it will be carefully packaged and shipped using the shipping method selected at checkout.

Shipping transit times are determined by the carrier and are in addition to our production time.

Estimated transit times:

  • Standard Shipping: 2–7 business days

  • Expedited Shipping: 1–3 business days (where available)

Delivery dates are estimates only and are not guaranteed.

Shipping Carriers

We ship with trusted carriers such as:

  • UPS

  • FedEx

  • USPS

The carrier used for your shipment will depend on your location, package size, and selected shipping option.

Order Tracking

Once your order ships, you'll receive a confirmation email with tracking information.

Please allow up to 24 hours for tracking information to become active after your package has been picked up by the carrier.

Shipping Address

Please verify that your shipping address is correct before completing your order.

Custom T-Shirts 4U is not responsible for delays, lost packages, or additional shipping charges resulting from incorrect or incomplete shipping information provided by the customer.

If you notice an error in your shipping address, contact us immediately. Once an order has shipped, we may not be able to make changes.

Shipping Delays

While we work hard to ship orders on time, delays may occasionally occur due to circumstances beyond our control, including:

  • Weather conditions

  • Carrier delays

  • Holidays

  • High shipping volumes

  • Supply chain disruptions

  • Natural disasters

We appreciate your understanding should these situations arise.

Lost or Damaged Shipments

If your package is lost, damaged, or arrives with missing items, please contact us within 5 business days of delivery.

Email: george@customt-shirts4u.com

Please include:

  • Your order number

  • Photos of the damaged package or products (if applicable)

  • A brief description of the issue

We'll work with the shipping carrier to resolve the problem as quickly as possible.

Multiple Shipments

Some orders may ship in multiple packages depending on product availability, production schedules, or the types of products ordered.

If this happens, you'll receive separate tracking information for each shipment.

Local Pickup

Local pickup may be available for customers in the Simi Valley area.

If you choose local pickup, we'll notify you when your order is complete and ready for pickup.

Pickup Address:

Custom T-Shirts 4U
4314 E. Los Angeles Ave.
Simi Valley, CA 93063

Please wait for confirmation before arriving to pick up your order.

International Shipping

International shipping may be available to select destinations.

Customers are responsible for any customs duties, taxes, import fees, or other charges required by their country.

Custom T-Shirts 4U is not responsible for customs delays or additional fees imposed after shipment.

Questions?

If you have any questions about your order, production timeline, or shipping, we're happy to help.

Email: george@customt-shirts4u.com

Thank you for choosing Custom T-Shirts 4U. We appreciate your business and look forward to creating custom apparel and promotional products you'll be proud to wear and share.